Offshoff.com values your faith upon us. That’s why we give our utmost focus on ensuring your safety
and security. Offshoff.com takes care for security of every customer information and transaction
The website domain name www.Offshoff.com is owned by Offshoff Technocom Pvt Ltd. The mobile
application ‘Offshoff’ is owned by Offshoff Technocom Pvt Ltd. The website, contents, products,
Offshoff Technocom Pvt Ltd and this means you are binding obligations with Offshoff.com
Sellers. Kindly review this policy frequently to be aware of any changes.
●Collection of Personal information and Personally Identifiable Information
We collect and store your personal information that you provide to us for your a safe, efficient
and convenient user experience. This allows us to provide good services and features that
will meet your needs and also to send you updates on any products, services and features.
Mainly, we collect identifiable information, such as email address, name, phone number, card
details and other payment details etc. We will use your provided phone numbers and email
address to update with offers and discounts or any updates.
Once you provide information, you are not anonymous to us anymore. However, if you wish,
you can scroll through the website, mainly on the unrestricted portion, without providing us
your personal information. But once you provide your personal information for better services
and features, your information provided shall be kept safe with us. We also have the right to
track user information based on your website behaviour, solely for research purpose only to
understand our users better and to serve them our best. The information may also include
the URL that you just came from or the URL you will next go to, along with your IP address.
We indicate the fields which are required to be filled to collect certain information. You always
have the rights and options to not give or provide any information by choosing not to use any
particular feature, service or options on the website.
We use “cookies” and other data collection devices on certain pages of the website to
analyse our web flow, promote trust, safety and security. You always have the right to decline
our cookies if your browser permits.
We have the right to store your information with utmost priority to users’ safety and to collect
information of buying behavior when:
You purchase products from the website.
When you involve in transaction (be it any form of transaction available to you)
When you post messages, comments give reviews and give feedback. This information is
kept to review the feedbacks and resolve disputes and also to provide customer support and
We collect information on your buying behaviour, if you choose to buy on the website.
We collect additional information, when you choose to transact with us(Only For Transaction
online from offshoff.com). Your billing address, credit / debit card number, credit / debit card
expiration date and other payment details and tracking information from cheque, money
orders or other payment options will be gathered by us. You have rights to decline saving
your payment detail options and also have the option not to save your payment detail option.
We will collect information that you provide with us, when you are using out message board,
chat rooms, emailing us, subscribing; giving rating, reviews and feedbacks. We collect and
retain these information to resolve disputes, figure out troubleshoot problems, and provide
customer support as permitted by law.
We may collect information into a file that’s specific to you, if you send us personal
correspondence like emails and letters, or if any other third party or users send us
correspondence about your activities or postings on our website.
We collect personally identifiable information, such as your name, phone number, email
address, payment details like credit card / debit card, card expiration date(Payment related
information shall be collected by third party payment gateway) etc.. when you set up your
account with us. When you will be placing an order or browsing through certain sections of
our website, we collect your registration details. We use your contact information to send you
any offer details or purchase details.
We use your personal information to have a smooth operation and help you experience a
better functionality from choosing products to delivery and refunding or returning process if
required. With the provided information, we also take a feedback of your experiences and try
to resolve disputes and we also detect and protect against error, fraud and other criminal
We do not use your personal information when you check our products on our social media
pages and profiles. We do not use your personal information when you are checking our
products on any other websites or social media pages and/or profiles. Offshoff.com is not
responsible for your personal information if you are providing your details to any third party
websites or other companies which are showing or advertising our products without our
●Usage of Personal Information / Demographic / Profile Data / Other Information
We use your information for providing you the service we offer and the service you request
which we can offer. We use your personal information, demographic and profile details and
other purchase behaviors to market to you our products, services and additional benefits that
you are entitled to receive under our Terms and Conditions. You always have the right to
opt-out all the services and you can always decline the access of providing the information.
We use your personal information that you provide us on the website, mobile application,
social media, emails, SMS, phone numbers and other forms of communication platforms, to
resolve disputes; solve troubleshoot problems; ensure smooth and secure payment process
and transactions, promote and market better services to you, measure and study consumer
interests, inform you about offers, discounts, sales, services and other updates; customize
your interest and experience; detect the errors, frauds, any criminal activities and protect you
and us against the violence, fraudulence and criminal activities; enforce terms and
conditions; ensure the terms and conditions and other policies being followed and
maintained properly. With your consent, we will have access to your contacts directory, SMS,
call history, location and device information, media and galleries, access to your SMS, and
we can also request you to provide your PAN and Aadhaar Card details to check your
eligibility for certain products and / or services providing by us, our affiliates or lending
partners. We may share your information and data with our affiliates and our lending partners
for the purposes mentioned above. We collect and identify your IP address and use it to
improve or solve any problems with our server and to administer or monitor the Website. We
take IP address and information to identify you and to gather the demographic information.
We collect your demographic details and profile data to continually improve our products and
service offerings. We can collect your information by asking you to complete online surveys.
You can be asked for contact information, and demographic information. We use this data to
monitor and study your experiences with our website and services so that we can provide
you a better service according to your preferences and interest.
A “cookie” is a small piece of information that is stored by a web server on a web browser so
it can be later read back from that browser. These cookies are useful for enabling the
browser to remember information that are specific to a given user. The cookies do not have
any of your personal information. The cookies are placed in your computer’s hard drive both
temporary and permanent.
●Sharing of Personal Information
Your personal information may be disclosed to third parties. This disclosure may be required
for us to process Payment related services & to detect, prevent and investigate fraudulent or
illegal activities that is related to our services; to provide you access to services, and to
comply with our legal obligations. We do not disclose personal information to any third
parties for marketing and advertising without your consent. We may disclose personal
information if required to do so by law, to law enforcement offices, third party rights owners,
to claims that any advertisement or post or any content violates the rights of the third party.
●Link to different sites & Services
Our website links with other websites and/or third party Services like Payment gateway,
Social media marketing, Notifications which may collect personally identifiable information
about the user. Offshoff.com is not responsible for the privacy policies or the content of those
The users may receive promotional advertisements from Offshoff.com on behalf of our
partners after registering with us.
●Advertisements on offshoff.com
You may often find advertisements on our websites. We use third-party advertising
companies to provide us ads and you can often see the ads when you visit our websites.
These companies can use your information and / or ask you for providing them information.
These companies can also trace details on your visits to our websites and other websites to
provide you advertisements, services, features and offers that can be of your interest.
Offshoff.com is not responsible if you provide them information on your consent.
●Your Own Consent
By visiting our website, our mobile app and our official social media page or by providing
your information, you consent to the collection and usage of your information that you
and so that you must be aware of the changes made, and what information we collect and
how we collect it, under what circumstances we disclose it and how we ensure the safety of
everyone who visits website and our mobile app.